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FAQs
Everything you need to know, in one place
For general information on Frequently Asked Questions about a range of our products and services, click on the links below and you’ll be directed to what we hope will be helpful information.
UK Customers - for extensions to existing policies bought through STA Travel in the UK, or to purchase new insurance, click below.
For non UK Customers, please click the appropriate flag at the bottom of the page to seek travel help on the relevant international STA Travel website.
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The air holidays and flights shown, which you can arrange on statravel.co.uk are ATOL protected by the Civil Aviation Authority, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted. Our ATOL number is ATOL 3206. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. Click on the ATOL logo if you want to know more. We are also fully bonded with ABTA (our ABTA number is 99209).
