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social responsibility

Our Social Responsibility

In the same way that we pioneered the way for travellers over 35 years ago, we are proud of the industry-wide benchmarks we have set. STA Travel is privileged to partner with international wildlife charity the Born Free Foundation. Together we are committed to upholding an industry-wide benchmark for safeguarding the wellbeing and protection of animals, to improve their welfare across all of our operations.

When it comes to practicing social responsibility, we think globally AND locally. From the lighting and recycling programmes in our stores, to how we deliver travel documents to our customers' mobiles, we are constantly reviewing the way we work and the impact we have. We work with partners who offer carbon offsets, employ ethical work practices, and hand pick suppliers who share our values and our own customer safety standards.

Our People

Our people are the faces, the spirit and driving force behind over 35 years of success. As an employer, we ensure that we meet or exceed employment standards, have policies in place to protect human rights, and afford our people the opportunity to develop in our diverse and multicultural workplace. Get in touch if you'd like to work for us.

Our World

Over the last five decades, we've helped millions of travellers form connections with the places they visit, watching them return with a greater sense of the world we share. It is our responsibility to help preserve our planet for future generations, by reducing our environmental impact and supporting the communities and habitats we visit.

Our Actions

Far from being a negative force, we believe that travel has the power to creative a positive and lasting impact. We only work with credible partners to secure travel experiences that are not only authentic, but responsible and sustainable. We regularly assess our operations to ensure that we can be proud of how we conduct our business.

Supporting Young People with Cancer Worldwide

In 2015, we joined forces with teen cancer charities around the world to create a collaborative global campaign, using our worldwide store network and digital reach to help support young people battling cancer. Through participating in fund raising and volunteering events; such as fun runs, telethons and bandana days, teen cancer trusts give our people the opportunity to directly engage with, raise vital funds and promote awareness for teenage cancer.

Our global partnership with Canteen Australia, Canteen New Zealand, Teenage Cancer America and the Teenage Cancer Trust in the UK will allow us to work on a global front to fight the disease. Progressively, we will seek charity partners in Central Europe, Asia and South Africa to join our cause.

Customer Safety Matters

Our travellers' safety is our primary concern. We operate a comprehensive Customer Safety policy to promote the good health and safety of our travellers abroad, only working with reputable operators who meet local and national standards. Our business also employs our own guidelines to continually assess where we send our customers, and "stop-sell" products where customer safety may be compromised.
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Animal Welfare Policy

In partnership with the Born Free Foundation, we operate a pioneering animal welfare policy. Risk assessing all our of our products, we have taken a "stop-sell" stance on experiences such as the Tiger Temple in Thailand and San Fermin Festival in Pamplona. As we continue our risk assessment, we will only offer products where suppliers ensure the wellbeing and protection of animals.
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Human Rights & Anti-slavery policy

As leaders in the travel and tourism industry, we recognise the importance of ensuring all of our employees, guides and instructors are fairly treated in their workplace - whether that be 17,000 ft above ground in Nepal, or below the surface of the ocean in Belize. We're committed to ensuring every supplier we work with is absolutely free from slavery and human trafficking. 
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