Travel Help

Use our dedicated Travel Help team to ensure that you have safe and enjoyable travels, wherever you are in the world. Our experts are here to help you with any questions that you may have. Contact us by email, chat or submit an enquiry on the Global Travel Help link below

Need to make an amendment to your flights, hotel or insurance? submit an enquiry

Latest Travel Advice

Latest Travel Advice

Get the latest news and travel advice. Find out more >

Global Travel Help

Global Travel Help

Need some help whilst you’re away? Loving where you are and don’t want to leave? We can help change your flight and hotel bookings and extend your insurance.    
Request a change >

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Frequently Asked Questions - Travel help

Have a question?

Do you have a question about your booking? Need more information before you book? Have all your travel questions and queries answered by our expert travel team. More

Email Customer Services

Email us

Questions about your booking? Need to make changes or a cancellation? Or want to provide us with some feedback? Let us know and we will endeavour to help your every need. More

Flying with British Airways?

Save time at the airport

Be sure to enter your Advance Passenger Information before you get to the airport saving you time and stress at check-in. Check-in online from 24 hours before your scheduled departure time. More

Airport Selection

Airport Selection

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The air holidays and flights shown, which you can arrange on statravel.co.uk, are ATOL protected by the Civil Aviation Authority under ATOL number 3206.  Please see our booking conditions for more information. ATOL protection does not apply to all holiday and travel services on this website. Please ask us to confirm what protection may apply to your booking. We are a member of ABTA ( number  99209) and we operate according to ABTA's Code of Conduct.

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